Shipping Information
At Timeless Art Glass, each handcrafted stained glass creation is carefully packaged to help ensure it arrives safely at your home.
Shipping Locations
We currently ship within the United States only.
Processing Times
Processing times vary depending on the product and whether it is ready to ship or made to order. Because our products are handcrafted, some items may require additional preparation time.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.
We offer FREE USPS Ground Advantage shipping on orders of $500 or more within the United States.
Customers may also select USPS Priority Mail at checkout for an additional charge calculated by USPS.
Returns & Exchanges
Due to the handcrafted nature of our stained glass products, all sales are final, except for items that arrive damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact Timeless Art Glass promptly after delivery.
Include your order number, a description of the issue, and photographs of the damaged item and packaging when possible.
We will review the issue and work with you toward an appropriate resolution.
Questions?
If you have questions about shipping, returns, or your order, please reach out through our Contact Us page. We're happy to help.